The Swifties battled Ticketmaster for months – first through the ticket gross sales chaos, then when the US Senate held a listening to relating to the corporate’s ticket gross sales practices. Now a Taylor Swift fan says her Eras Tour tickets have been stolen by a hacker proper from the Ticketmaster app!
“Somebody simply hacked into my Ticketmaster account and forwarded my two Taylor Swift tickets to them. The live performance is lower than a month away and I’ve had the tickets since November,” the fan shared by way of textual content message in a TikTok. Video has since gone viral.
“Please make this go viral so Ticketmaster sees it and helps me get my tickets again,” she pleaded.
“I have already got my outfit,” she captioned the video. Watch beneath:
Within the feedback, some followers recounted the unlucky expertise, reminiscent of one one who shared, “Occurred with my Loverfest tickets. I simply known as Ticketmaster, they usually have been capable of repair it!”
One other particular person famous that ticket theft occurred to “lots of people” throughout Loverfest, and that calling Ticketmaster can be the fan’s greatest guess to repair the issue.
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Fortunately, in an replace video, the fan revealed that she obtained her two tickets again.
She defined that she found the hack when she obtained 4 emails a few switch to somebody named Jake, which she had not licensed. She additionally shared that she had a “good password” and even used a “two-step login” however by no means obtained a textual content or e-mail from the two-factor authentication function. throughout hacking.
“I did what everybody stated to do and what Google stated to do, and none of it labored. No person ever answered my cellphone calls besides the stadium (who ) instructed me he could not assist me. Nobody answered my emails,” she stated.
In the end, the repair got here when she DMed the Ticketmaster Fan Assist account on Twitter.
“I gave them my contact particulars (and) they ended up contacting me. A man named Austin on the cellphone for Ticketmaster ended up serving to me, so thanks, Austin! It is a blessing. You bought me saved his life,” she stated. .
The method to recuperate her stolen tickets solely took about “10 minutes”, in line with the fan, and each tickets have been efficiently transferred to her account.
Within the feedback part, one particular person joked that the wrongdoer was possible Swift’s ex, actor Jake Gyllenhaal.
“It is one thing he would do,” they wrote.